Global Capability Center (GCC)
Global Capability Centers (GCCs) — offshore and India-based corporate operations hubs, their expansion, hiring, and strategy. Not the Gulf Cooperation Council.
Hyderabad houses 515 GCCs, to add 50-70 in next 1 year: report
Executive Take
Hyderabad is no longer a backup to Bengaluru for GCC setups, it's becoming a first choice. Leaders planning India expansion should price in rising competition for talent and office space there now, before costs catch up.
3 min read
Read the memo: PwC US is planning big changes to its offshore structure in India
Executive Take
PwC is folding its captive India offshore hub into its India consulting arm, ending the split between delivery and client work. This signals Big Four firms see standalone offshore centers as a weaker model than fully integrated India operations.
3 min read
Hyderabad & GCC boom may add 8-12 million sq ft office demand over next 3-5 years
Executive Take
This is a clear signal to lock in real estate and talent plans early. Cities that move first on flex space and skilled hiring will capture the best GCC deals before rents and salaries rise.
3 min read
A cricket field where girls and boys are equals; Hiring intent among GCCs
Executive Take
Hiring more people won't fix the skills gap GCCs actually have. Leaders need to fix graduate readiness and connect their AI hiring tools before adding headcount.
3 min read
IndiQube Trims Q1 Loss By 35% YoY To ₹24 Cr, Revenue Jumps 37%
Executive Take
GCCs now anchor half of IndiQube's occupied space, showing India's offshore hubs are driving real estate demand more than any other segment. Coworking operators are betting their growth on GCC expansion, not startups.
3 min read
State GCC policies target 1.18 million jobs, over 1,300 centres by 2029-31: CBRE
Executive Take
State governments are now competing directly for GCC investment, so location incentives will shape where you set up next. Tier-II cities will get cheaper and more aggressive to court, not just Bengaluru and Hyderabad.
3 min read
5 Reasons Why Bengaluru Is Top Choice for Setting up a New Global Capability Center (GCC)
Executive Take
Location subsidies and tax reform did not shift GCC setups away from Bengaluru last year. Concentration in one city now compounds itself through deeper talent, faster hiring, and lower setup risk.
3 min read
3 Mistakes GCCs Make When Hiring in India
Executive Take
Hiring order and partner choice set your GCC's culture before day one, and fixing that later costs far more than getting it right upfront. Speed of hiring is not the same as quality of the foundation.
3 min read
How to Set Up a GCC in India: A Four-Phase Approach
Executive Take
Most GCC delays trace back to vague charters, not execution. Hire the India leader first and lock decision rights before onboarding staff, or you'll spend quarter one fixing avoidable mistakes.
3 min read
How Retail GCCs in India Actually Create Competitive Advantage — And Why Most Retailers Are Still Getting It Wrong
Executive Take
Retailers still running their India centres as cost-and-delivery shops are handing pricing, forecasting, and personalization advantage to rivals who gave their centres real ownership. The gap is now a competitiveness gap, not an operating-model choice.
3 min read
What High-Performing Global Capability Centers (GCCs) Have in Common
Executive Take
Treating your GCC as a cost center caps its value permanently. The centers winning the most give India teams real ownership of outcomes, not just execution of tasks.
3 min read
Will GCCs Cease to Exist? Jitendra Pandey, BMC Helix on the Future of GCCs
Executive Take
If cost and delivery are now baseline, GCC leaders must show customer ROI to justify their existence. Centers that can't prove business value beyond execution will get commoditized or cut.
3 min read
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