3 Mistakes GCCs Make When Hiring in India
Executive Take
Hiring order and partner choice set your GCC's culture before day one, and fixing that later costs far more than getting it right upfront. Speed of hiring is not the same as quality of the foundation.
Executive Summary
Zinnov, drawing on 220+ GCC setups, identifies three hiring mistakes GCCs make in India: treating a large candidate database as a strategy, hiring individual contributors before managers, and picking delivery partners on speed rather than fit. India has 2.36 million GCC professionals across 2,117 centers, with senior AI talent intensity at 19% in GCCs versus 33% at HQ.
Why It Matters
GCC and HR leaders building India centers should care because sequencing mistakes surface at leadership transitions, not at launch, and by then they are expensive to fix. This is most relevant to GCC and HR leaders planning new center setups.
Bizquad Perspective
The real risk isn't slow hiring, it's fast hiring that locks in an accidental culture no one designed and every future leader must fight against.