Why people, not technology, drive digital transformation
Executive Take
Training alone doesn't change behavior. Leaders need to tie skill-building directly to recognition, pay, and recruitment or it stays theoretical.
Executive Summary
Akio Ueda, a Kansai Electric Power executive, argues digital transformation fails when companies focus on technology instead of people. Kansai Electric Power's DX Talent Strategy targets 70 Advanced DX Talents and 5,000 DX Promoters by fiscal year 2028, using 31 training courses, internal recognition events, and external awards to build skills and motivation.
Why It Matters
HR and technology leaders should note that Kansai Electric Power treats DX talent planning as a core business strategy, not a training checkbox. It shows a concrete model linking recognition programs to recruitment and retention.
Bizquad Perspective
Most companies chase AI tools while ignoring that recognition and visible career payoff, not more training hours, actually changes employee behavior on the ground.